South San Francisco initially deployed BIO-key's Standard edition of FireRMS last October, replacing their outdated system that no longer met the needs of their organization. The initial deployment provided them with incident reporting as well as basic roster and personnel record keeping utilities, making it easier to complete incident reports, administer training, track competencies and issue certifications. In addition, FireRMS is fully compliant with the United States Fire Administration's NFIRS 5.0 regulations administered by the National Fire Incident Reporting System.

"We had an old system that just couldn't adapt and grow to meet our needs," says Deputy Fire Chief Richard Dennin. "Talking with our peers, we discovered that many other agencies in California are happy with FireRMS, and after a relatively painless transition from the old Tiburon system, we are too."

With over six months of actual use in the field, the command staff identified new requirements and has chosen to upgrade to the full Enterprise version of BIO-key's FireRMS. Enhanced reporting, modules for managing Occupancies & Inspections, Scheduling & Tracking and Daybook are some of the features included in the enterprise version.

These additional capabilities will allow South San Francisco Fire to better manage all aspects of their operation.

"BIO-key's Enterprise edition of FireRMS opens the door for even greater department efficiencies," continues Dennin. "For example, the new mobile version of FireRMS will help our inspectors become more efficient, saving time and ultimately improving the safety of firefighters and citizens alike."

"As the largest provider of Fire record management solutions in North America, we look forward to serving South San Francisco Fire for years to come," says Mike DePasquale, CEO of BIO-key. "Our portfolio of fire solutions along with our 'best of breed' partner offerings will allow South San Francisco to grow with us as their needs change."